. HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware & software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware & software problems with HP & selected third-party products. For hardware products covered by HP Foundation Care the service
Includes:: remote diagnosis & support as well as onsite hardware repair if it is required to resolve an issue Key Product Info. Make one call to access global support specialists Resolve issues quickly with alerts & access to actionable information Use the unique combination of automated support & HPE expertise Product Features Simplify your support experience Stay up & running with HPE Foundation Care
- one place to resolve problems for hardware firmware & software; get replacement parts & materials; access updates; & take advantage of collaborative support for independent software vendors. Reduce complexity Simplify support with 24x 7 system monitoring fast diagnostics automatic case creation & parts dispatch. Reduce downtime Choose the high level call-to-repair commitment
- restoring hardware operation within six hours. Prepare for growth Make full use of IT resources budgets & talent to advance your business toward high-value growth. Boost control & management Leverage online visibility into your assets & support status with the HPE Support Center website. Foundation Care call-to-repair service Call 24 hours a day seven days a week including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.