. HPE Foundation Care 24x 7 Service offers 24x 7 service including on Hewlett Packard Enterprise holidays with a four-hour on-site response time for hardware & a two-hour response time for software Key Product Info. Make one call to access global support specialists Resolve issues quickly with alerts & access to actionable information Use the unique combination of automated support & HPE expertise Product Features Simplify your support experience Stay up & running with HPE Foundation Care
- one place to resolve problems for hardware firmware & software; get replacement parts & materials; access updates; & take advantage of collaborative support for independent software vendors. Reduce complexity Simplify support with 24x 7 system monitoring fast diagnostics automatic case creation & parts dispatch. Reduce downtime Choose the high level call-to-repair commitment
- restoring hardware operation within six hours. Prepare for growth Make full use of IT resources budgets & talent to advance your business toward high-value growth. Boost control & management Leverage online visibility into your assets & support status with the HPE Support Center website. Foundation Care call-to-repair service Call 24 hours a day seven days a week including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.