The businessperson`s guide to saying what needs to be said & asking questions that need to be asked In the business world, the first step to great results is good communication. Talk Lean uses original research & a fresh approach to teach businesspeople how to say difficult things & ask difficult questions in a way that is positive, effective, & comfortable for everyone involved. You`ll learn how to begin meetings & conversations in a way that is succinct, empathetic, & effective, while putting people in a positive & receptive frame of mind. You`ll learn how to listen & respond during meetings to maximise both productivity & empathy & how to close meetings in positive ways that lead to great results. Offers proven techniques for improving communication & making an impact professionally Written by Alan Palmer, head of Interactifs UK, which offers communication coaching to major corporate clients Ideal for executives, team leaders, entrepreneurs, & anyone whose success depends on great communication